AI/ML Product Owner | Personalization | Agile - Chennai

8+ years in project management or technology delivery in data, analytics, AI or automation, with Waterfall, Agile or hybrid experience; banking or financial services preferred.

Lead end-to-end delivery of data science, ML, GenAI, personalization and campaign decisioning projects, from use case intake to production and benefits tracking.

Define scope, timelines, milestones, risks and success criteria, and maintain plans, RAID logs, status reports and steering committee updates.

Coordinate business, marketing, data science, AI/ML engineering, technology, security, risk, compliance, legal and vendor teams.

Ensure compliance with AI governance, responsible AI, data privacy, model risk and regulatory requirements, and secure the required approvals.

Drive the ML lifecycle: data readiness, model development, validation, deployment, monitoring and retraining.

Design personalized campaigns with marketing, using test-and-control frameworks, and track KPIs such as uplift, conversion and incremental revenue.

Manage vendor deliverables and move solutions into BAU with clear support and ownership.

Strong understanding of ML concepts, segmentation, propensity models, next-best-action, A/B testing and MLOps, plus excellent stakeholder and executive reporting skills.

Preferred tools and certifications: Jira, Confluence, Azure DevOps, ServiceNow, Azure AI/Databricks, Python/SQL; PMP, PRINCE2, SAFe, Agile or AI/GenAI certification (such as PMI-CPMAI).