Associate Product Manager

About the role

What you'll do

• Product Operations & Execution
• Keep Jira organized day to day: prioritizing the backlog, supporting sprint planning, triaging tickets, and tracking status across engineering and design
• Draft and refine user stories and acceptance criteria alongside the PM before they go into a sprint
• Coordinate across engineering, design, production, and client success to keep execution unblocked
• QA & Testing
• Write and execute test plans for new features and internal tooling
• Run UAT before releases; log bugs with clear, reproducible steps — not "it's broken"
• Build and maintain reusable test case libraries for recurring workflows (feed ingestion, catalog audits, creative pipelines, and other feature pipelines)
• Technical & Data Operations
• Analyze Meta product feeds (XML/CSV) & audit client product catalogs for data quality gaps — missing metafields, blank variants, broken image URLs, mismatched tags
• Support image and creative QA at scale: flagging errors, triaging exceptions, verifying batch processing outputs
• Build lightweight tools and workflows with AI assistance as recurring problems come up — you don't need to write the code yourself, but you do need to know how to direct AI tools to solve the problem

What you'll bring

• 2–4 years of experience in product management, product/business operations, technical support, QA, or a similarly execution-heavy operating role
• General comfort around code and technical systems — you don't need to write it, but reading a bit of JSON, understanding what an API is, or not flinching at an XML file should feel natural
• Comfortable with Jira, or confident you'll be fluent within weeks — staying on top of sprints is not optional in this role
• Strong spreadsheet skills (pivot tables, lookups, conditional logic) for data analysis; comfort with XML/CSV is a plus
• Comfortable picking up AI tools (ChatGPT, Claude, or similar) to build small solutions to recurring problems — no coding background required, but you should be someone who reaches for a tool instead of doing something manually twice
• High attention to detail — you catch the thing that's off before a client does
• Strong written communication — a bug report, a spec, and a client update all need to be legible to someone who wasn't in the room
• Self-directed in a remote setup — this is not a role for someone who needs hourly check-ins to stay productive

Nice to have

• Prior exposure to Shopify admin/APIs, Meta Ads Manager, or dynamic/programmatic creative concepts
• Experience with image or creative QA workflows at scale
• LOGISTICS
• Location: Remote, India
• Experience: 2–4 years