Associate Product Manager

What you'll do

• Work closely with the backend & frontend engineering, legal tech, design, sales, support, and customer success teams to deliver world-class customer-obsessed products and features.
• Be the voice of the customer. Develop a deep understanding of our customers and build the best product user experiences for them. Get into meetings with them to understand their needs and solve their pain points.
• Create a knowledge base and training to help customers get more value from SpotDraft.
• Create detailed product requirement documents, wireframes, and user stories with the ability to imagine the user journeys - happy paths, unhappy paths, and edge cases.
• Empathize with dozens of personas and use cases, and think user-first.
• Have a data-oriented approach and an eye for numbers, insights, and metrics.
• Ability to think creatively, deal with ambiguity, and manage fast-paced environments and changing priorities.