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Director Product Management – Technical , AI transformation

Mastercard·Pune·Onsite

DirectorFintechEnterpriseAI
Experience

Not specified

Employment

Full Time

Work mode

Onsite

Level

Director

Location

Pune

Posted

Today

About the role

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director Product Management – Technical , AI transformation

Director Product Management – Technical – AI Transformation

Overview

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

The Services Business represents over a third of Mastercard revenues and is a key differentiator for Mastercard. Services use our unique and proprietary data, technology, insights and expertise to deliver solutions that meet the needs of our customers. Services is critical for the sustained, long-term growth of Mastercard.

Within the Services organization, this role sits within the Business & Markets Insights

What you'll do

  • Define and own the AI product strategy, roadmap, and investment priorities for Payment Performance Intelligence.
  • Identify high-value use cases for GenAI, chatbots, agentic services, predictive insights, and self-service analytics.
  • Translate customer needs, market trends, and business objectives into scalable product capabilities and clear technical requirements.
  • Partner with Data Science, Engineering, Platform, Commercial, Risk, Legal, Security, and Compliance teams to deliver AI products from discovery through launch.
  • Drive prioritization decisions based on customer value, strategic fit, commercial impact, technical feasibility, and responsible AI considerations.
  • Establish measurable success metrics and ensure product outcomes are repeatable, scalable, and aligned to business goals.
  • Influence senior stakeholders, communicate roadmap progress, and build alignment on risks, opportunities, and investment decisions.
  • Coach product teams and help build organizational capability in AI product management, experimentation, and continuous learning.
  • All About You
  • Extensive experience in agile product management for analytics, data insights, AI-enabled, or financial services products.
  • Strong understanding of AI product strategy, GenAI use cases, data monetization, predictive insights, and self-service analytics.
  • Proven ability to convert customer problems and market opportunities into product vision, business cases, roadmaps, and measurable outcomes.

Skills & keywords

FintechEnterpriseAIDirectorOnsiteProduct StrategyExperimentationAnalytics

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