1–5 years
Full Time
Onsite
APM
Chennai
3 days ago
About the role
Join DHL Global Forwarding, Freight (DGFF) GSC – Global Service Centre!
Job Title: Head – IT Product management
Job Location: Chennai.
Are you dynamic and results-oriented with a passion for logistics? Join our high-performing Global Shared Services Team (GSC) at DHL Global Forwarding, Freight (DGFF); a Great Place to Work certified organization and one of the “Top 20 most admired Shared Services Organizations in 2022” by the independent global Shared Services & Outsourcing Network (SSON).
We are the captive Shared Service Provider for DHL Global Forwarding and DHL Freight (DGFF). We are an organization of more than 4,600 colleagues complemented by approximately 500 virtual FTE (i.e., bots applied in process automation). Our colleagues are based across six service delivery centers in Mumbai, Chennai, Chengdu, Manila, Bogota & Budapest. You will interact with people from all over the world and get the chance to a truly international organization.
Job Purpose
Lead Regional & overseeing Centres IT Product Management by reviewing & give inputs to the product vision and roadmap, supporting implementation of IT Products across all Centres (Global application deployment will be the responsibility of Service Line specific CoEs), engaging stakeholders and suppliers, and managing IT run operations and performance for continuous improvement.
Differentiator
Lead the sub-function on a regional level
Establish and implement strategies that have short to long-term (1-5 years)
What you'll do
- Lead multiple teams of lower level executives, directors/senior managers, and managers
- Develop short to long-term (1-5 years) plans for optimizing the organization, function, or job-family and the talent required to execute strategies
- Required Skills/Abilities:
- Requirements Analysis, Software Development, IT Infrastructure Library, Programming, Testing, User Acceptance Testing, Software Documentation, SDLC, Technology Trends, Configuration Management, Systems Integration, Interfaces, Data Modeling, Incident Management, Systems Analysis, SQL Programming, Java, DHL Business Knowledge, Business Processes, Business Strategy, Project Management, Stakeholder Management, Influencing, Feedback, Presentation & Storytelling, Facilitation, Negotiation, People Management, Resourcing
- Education Level
- Master's degree (or equivalent via experience) in Logistics / Forwarding, Business Administration or IT
- Experience Level
- Minimum 8+ years leading large-scale enterprise applications, products, or digital platforms.
- Significant experience in technology strategy, digital transformation, portfolio governance, and executive stakeholder management.
- Proven track record of leading regional or global technology teams.
- Apply now and embark on an exciting journey with us! We offer:
- We recognize and reward your hard work through a competitive compensation and performance-based incentive.
Skills & keywords
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