Product Manager

About the role

What you'll do

• At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.
• CDW is seeking a Product Manager to help define, build, launch, and continuously improve strategic solutions that solve meaningful customer business and technology challenges.
• The Product Manager will own the end-to-end solution lifecycle—from customer discovery and solution definition through launch and ongoing enhancement—for one or more solutions within CDW’s Solutions portfolio.
• This role partners closely with customers, Practice Areas, Engineering, AI teams, Delivery, Sales Enablement, Partner Management, and Solution Owners to develop scalable, repeatable offerings that combine technology, services, partner capabilities, AI, accelerators, and delivery methodologies.
• This role requires strong customer empathy, structured problem solving, and the ability to lead cross-functional teams in a fast-paced and evolving environment.
• Key Areas of Responsibility
• Customer Discovery & Solution Definition
• Define customer problem statements, target personas, use cases, business outcomes, and solution requirements through customer engagement and market research.
• Solution Strategy & Roadmap
• Develop solution strategies, value propositions, business cases, and roadmaps aligned to customer needs and CDW priorities.
• Create and manage a prioritized backlog of solution enhancements, features, and capabilities.
• Solution Development & Delivery

What you'll bring

• Education and/or Experience
• Bachelor’s degree or equivalent experience.
• 8+ years of experience in Product Management, Solutions Management, Presales, or related roles.
• Experience building enterprise solutions that combine technology, services, partner capabilities, and delivery models.
• Demonstrated ability to lead complex cross-functional initiatives without direct authority.
• Strong customer discovery, requirements definition, and problem-solving skills.
• Experience translating customer needs into scalable, repeatable offerings.
• Strong communication, facilitation, and stakeholder management skills.
• Ability to balance customer needs, business priorities, and technical feasibility.
• Experience working in fast-paced, ambiguous environments.
• Experience in one or more of the following:
• Artificial Intelligence & Automation