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Product Manager

Ericsson·Bengaluru·Onsite

Lead Product ManagerSaaS
Experience

8–10 years

Employment

Full Time

Work mode

Onsite

Level

Lead Product Manager

Location

Bengaluru

Posted

Yesterday

What you'll do

  • Lead discovery intake by clarifying business questions, target users, decisions required and expected outcomes.
  • Plan and facilitate interviews, workshops and journey-mapping sessions with research and stakeholder teams.
  • Document user personas, needs, key tasks, pain points, handoffs, opportunities and desired outcomes.
  • Create current- and future-state user journeys, linking them to evidence, confidence levels and open questions.
  • Translate validated journeys into Epic briefs covering the problem, purpose, expected outcomes, scope boundaries, success measures and initial acceptance assumptions.
  • Own the Epic register, intake triage, backlog quality, ageing, decision records and readiness tracking.
  • Coordinate input from Experience, Analytics, Architecture, Delivery and dependency or risk owners without taking responsibility for technical solution design.
  • Facilitate regular Epic readiness reviews and escalate decisions related to value, priority, scope, risk or cross-team ownership.
  • Prepare the candidate Epic pipeline ahead of quarterly planning and coordinate the required pre-planning materials.
  • Maintain traceability from user problems and desired outcomes through Epics, features, stories and post-planning insights.
  • Partner with senior product and technical stakeholders to support prioritization and investment decisions.

What you'll bring

  • 8–10 years of experience in Product Management, Product Discovery, Service Design or user-centred Product Development.
  • Experience leading discovery for complex enterprise, platform or SaaS products.
  • Strong skills in user-journey mapping, service design and synthesising research and other evidence.
  • The ability to write concise problem statements, outcomes, success measures, scope boundaries and acceptance assumptions.
  • Practical experience with Agile delivery, quarterly or Planning Increment (PI) planning, backlog governance and readiness criteria.
  • Strong working knowledge of Jira and Confluence, including dashboards, traceability and decision records.
  • The ability to collaborate effectively with senior architects and technical Product Owners while remaining focused on user and business needs.
  • Excellent written communication, stakeholder-management and constructive challenge skills.
  • A sound understanding of User Experience principles and the ability to work effectively with design teams.
  • The ability to independently lead discovery and Epic readiness while partnering with senior product leaders on strategic priorities.
  • Experience or certification in Design Thinking, Service Design, SAFe Product Owner/Product Manager, PSPO or CSPO is beneficial.

Skills & keywords

SaaSLead Product ManagerOnsiteAnalyticsPlatformAgile

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