Product Manager (Ground Transport)

MakeMyTrip·Bengaluru·Onsite

Product ManagerEcommerceAI

Experience

3–4 years

Employment

Full Time

Work mode

Onsite

Level

Product Manager

Location

Bengaluru

Posted

1 week ago

About the role

Role: Product Manager

Location: Bangalore

About The Function

Ground Transport is one of the fastest growing businesses at MakeMyTrip, serving millions of travellers across Bus, Rail and Cab journeys. The business plays a critical role in expanding travel accessibility across India, particularly in Tier 2 and Tier 3 cities, while delivering seamless, affordable and reliable mobility experiences.

As travel behaviours evolve, Ground Transport is reimagining the booking and travel experience enabled with AI-first product innovation. From personalized recommendations to conversational booking journeys, automated customer assistance and real-time decision systems, we are building the next generation of travel experiences at scale.

The Ground Transport team combines deep consumer understanding, data-driven decision making and cutting-edge technology to solve complex traveller problems across the entire journey lifecycle. Product managers, business leaders, engineers, designers and data scientists work together to build experiences that delight customers and drive meaningful business outcomes.

What you'll do

We are looking for a Product Manager to define and scale the next generation of consumer experiences across Ground Transport. This role requires strong product thinking, execution excellence and a passion for solving customer problems through technology, data and AI.
You will own the product vision, roadmap and execution for key Ground Transport experiences, working closely with cross-functional teams to build products that improve customer engagement, conversion, retention and overall traveller satisfaction.
What will you be doing
Consumer Product + Growth + Data Science + AI-powered Experiences
0-to-1 Innovation and 1-to-N Scaling
Customer Understanding + Data-Driven Decision Making
You will identify high-impact opportunities, rapidly validate solutions, and scale products that create measurable value for both customers and the business.
Define and execute the product vision, strategy and roadmap for key Ground Transport customer experiences.
Identify high-impact customer and business problems across discovery, booking and traveller engagement journeys, and translate them into scalable product opportunities.
Build AI-powered and data-driven experiences that improve trip planning, booking confidence and personalization.
Drive rapid experimentation, prototyping and validation of new concepts before scaling them into production-ready products.
Partner closely with Engineering, Design, Business, Analytics and Data Science teams to build accurate, scalable and impactful solutions.