Product Manager II (Certinia Product Manager)

About the role

What you'll do

• Own the business roadmap for the Certinia platform and prioritize scope across all implementation workstreams.
• Define how the organization will use Project Management for project planning, execution, tracking, project financials, and issue management.
• Define and govern Project Templates so repeatable project structures, tasks, milestones, assignments, and resource requests can be reused consistently.
• Own Resource Management, including resource records, resource requests, staffing, capacity, demand, scheduling, availability, and skills-based allocation.
• Define Skills Management requirements, including skills taxonomy, skill profiles, certifications, ratings, and matching resources to project demand.
• Own Time Management, including time entry, approvals, submission rules, and time-to-billing controls.
• Own Expense Management, including expense capture, approval, reimbursement, and linkage of expenses to customer billing and project invoicing.
• Own Billing Events and billing flow design, including billable record identification, billing event generation, release to finance, and invoice readiness.
• Own Services CPQ / Services Estimator, including estimate templates, opportunity-based estimates, pricing assumptions, time, cost, and expense planning, and the conversion of approved estimates into projects.
• Translate business requirements into backlog items, solution decisions, and release priorities across all Certinia modules.
• Lead fit-gap sessions and decide what should be configured, changed, deferred, or handled outside Certinia.
• Partner with implementation consultants, solution architects, finance, operations, project managers, and end users during design and build.

Nice to have

• Experience in professional services operations, project accounting, services billing, or PSA transformation.
• Familiarity with Salesforce-based enterprise platforms and multi-system integrations.
• Experience with template-based rollout approaches, UAT, and post-launch optimization.