Product Manager, Network Testing & AI Automation
Rakuten Symphony·Indore·Onsite
8–15 years
Full Time
Onsite
Lead Product Manager
Indore
6 days ago
About the role
Why should you choose us?
Rakuten Symphony is reimagining telecom, changing supply chain norms and disrupting outmoded thinking that threatens the industry’s pursuit of rapid innovation and growth. Based on proven modern infrastructure practices, its open interface platforms make it possible to launch and operate advanced mobile services in a fraction of the time and cost of conventional approaches, with no compromise to network quality or security.
Rakuten Symphony has operations in Japan, the United States, Singapore, India, South Korea, Europe, and the Middle East Africa region. For more information, visit: https://symphony.rakuten.com.
Building on the technology Rakuten used to launch Japan’s newest mobile network, we are taking our mobile offering global.
To support our ambitions to provide an innovative cloud-native telco platform for our customers, Rakuten Symphony is looking to recruit and develop top talent from around the globe. We are looking for individuals to join our team across all functional areas of our business – from sales to engineering, support functions to product development.
Let’s build the future of mobile telecommunications together!
About Rakuten Group, Inc. (TSE: 4755) is a global leader in internet services that empower individuals, communities, businesses and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content and communications to 2 billion members
What you'll do
- We're looking for an experienced, product-first thinker to own the end-to-end product strategy, design, and delivery of an AI-native Network Testing and Validation Platform focused on Drive Testing, Probe Testing, automated network testing, and network performance analysis.
- You will shape a product that enables telecom operators, network teams, and service providers to plan, execute, automate, and analyze network testing across 4G, 5G, and evolving network environments. The platform will unify drive testing, active and passive probe testing, network telemetry, OSS data, geospatial intelligence, and customer-experience signals into a single testing and validation ecosystem. Experience with mobile SDK-based network data collection, passive data pipelines, device telemetry, or crowdsourced network-performance platforms will be valuable.
- The product vision is to transform traditional network testing from manual, field-intensive, and periodic testing into a more automated, continuous, intelligent, and data-driven testing model.
- Product Strategy & Roadmap
- Build and own a product roadmap grounded in structured discovery: Jobs-to-be-Done, outcome-driven frameworks, and continuous customer evidence
- Define clear problem statements, opportunity hypotheses, and measurable success metrics (OKRs, KPIs) for every initiative
- Create compelling business cases with explicit ROI, adoption, and value-realization criteria
- Identify market opportunities across enterprise operations, managed services, and infrastructure markets; drive positioning and GTM strategy
- Product Build & Execution
- Lead agile ceremonies (sprint planning, backlog refinement, retrospectives) with a bias toward continuous delivery and validated learning
- Write sharp, unambiguous PRDs, user stories, and acceptance criteria — bridging operator workflows and engineering implementation
- Drive product decisions with data: usage telemetry, funnel metrics, and A/B testing where applicable
What you'll bring
- MBA or advanced degree from a Tier-1 institution, or equivalent demonstrated impact.
- 8–15 years of Product Management experience in B2B enterprise software; Telecom, Network Testing, OSS, Network Assurance, or Operations Automation strongly preferred.
- Strong understanding of Network Testing, Drive Testing, Probe Testing, and network performance/service assurance workflows.
- Proven experience shipping and scaling enterprise products, with end-to-end ownership from discovery and roadmap through feature development, launch, and adoption.
- Hands-on understanding of network KPIs, testing workflows, events/alarms, performance monitoring, and troubleshooting.
- Working knowledge of AI/ML product development, from use-case ideation through production feature delivery and feedback loops.
- Experience with AI-driven capabilities such as Automated RCA, event correlation, anomaly detection, and intelligent recommendations is strongly preferred.
- Strong understanding of test automation, orchestration, and closed-loop validation.
- Exceptional written and verbal communication; able to operate at both executive vision and engineering detail levels.
- Hands-on with Jira, Confluence, Figma, and data/analytics tooling.
- Knowledge of network testing tools (TEMS/Infovista, XCAL/Accuver, NEMO/Keysight).
- Skills
Skills & keywords
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