Senior Digital Product Manager - Platform Product Management

About the role

What you'll do

• Define and execute the product strategy, roadmap, and priorities for enterprise platform capabilities and services.
• Partner with engineering, architecture, design, and business stakeholders to deliver scalable, secure, and reusable platform solutions.
• Translate complex business and technical requirements into product capabilities, features, and prioritized backlogs.
• Drive product discovery, customer research, and data-driven decision-making to identify opportunities and increase platform adoption.
• Collaborate with engineering teams to evaluate technical trade-offs, scalability requirements, integration patterns, and platform architecture decisions.
• Define product requirements, success metrics, and acceptance criteria while balancing customer value, business impact, and technical considerations.
• Establish platform standards, API design principles, developer experience best practices, and governance frameworks.
• Monitor platform performance, adoption, and customer feedback to continuously enhance the product experience.
• Champion AI-enabled capabilities and automation opportunities that improve customer experiences and business outcomes.
• Influence stakeholders across business and technology organizations to align priorities, drive execution, and deliver measurable results.
• Required

What you'll bring

• 4+ years of Digital Product Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, or education.
• 2+ years of platform product management experience supporting platform, API, developer, infrastructure, or enterprise technology products.
• Strong technical background with experience defining product strategies and roadmaps, leading platform product initiatives, and partnering with engineering teams to deliver scalable technology solutions.
• Experience integrating AI-driven capabilities into digital products and customer experiences.
• Desired
• Ability to thrive in a fast-paced environment while effectively managing multiple priorities.
• Excellent verbal, written, and interpersonal communication skills.
• Proven success managing the full product lifecycle, from discovery and strategy through execution, launch, and optimization.
• Experience working closely with engineering teams to assess technical trade-offs, scalability requirements, and solution design considerations.
• Ability to build strong partnerships and collaborate effectively across business, product, engineering, architecture, and operations teams.
• Strong stakeholder management and influencing skills within complex, matrixed organizations.
• Ability to navigate ambiguity and facilitate discussions that drive clarity, alignment, and decision-making.