Sr Manager, Technology Product Management [T500-29616]

ANSR·Hyderabad·Onsite

Director

Experience

12+ years

Employment

Full Time

Work mode

Onsite

Level

Director

Location

Hyderabad

Posted

4 days ago

About the role

ANSR is hiring for one of its clients.

About American Airlines:

To Care for People on Life's Journey®. Together with our American Eagle regional partners, we offer thousands of flights daily to more than 350 destinations in more than 60 countries.

American Airlines is transforming the way it delivers technology to its customers and team members worldwide.

American’s Tech Hub in Hyderabad, India, is our latest technology office location and home to team members who drive technical innovation and engineer unrivalled digital products to best serve American’s customers and team members. With U.S. tech hubs in Dallas-Fort Worth, Texas and Phoenix, Arizona, our new team in Hyderabad, India enables better support of our 24/7 operation and positions American to deliver industry-leading technology solutions that create a world-class customer experience.

INTRODUCTION:

Are you ready to explore a world of possibilities, both at work and during your time off Join our American Airlines family, and you’ll travel the world, grow your expertise, and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.

WHY YOU’LL LOVE THIS JOB:

As a Sr. Manager, Technology Product Management, you will play a key role in shaping the strategy, vision, roadmap, and delivery of technology products that create meaningful value for American Airlines’ customers and

What you'll do

Own and drive product strategy, vision, roadmap, and delivery, ensuring alignment with business priorities and measurable business outcomes.
Define product priorities based on customer needs, business objectives, market trends, technology opportunities, and operational considerations.
Lead the development and execution of product roadmaps across multiple products, platforms, or technology workstreams.
Partner closely with Business, Product, Engineering, Operations, UX, Data, and Analytics teams to ensure successful product delivery.
Translate complex business problems and customer needs into clear product strategies, requirements, and actionable priorities.
Establish measurable product outcomes, KPIs, and success criteria and use data to continuously evaluate and improve product performance.
Influence senior stakeholders and drive alignment across business and technology teams, including communicating product vision, priorities, progress, risks, and dependencies.
Champion a strong customer-centric product mindset, ensuring customer problems are clearly understood and addressed through effective technology solutions.
Drive experimentation, innovation, and continuous improvement through data-driven decision-making and emerging technologies.
Explore and support the adoption of AI-enabled products, automation, analytics, and other emerging technology capabilities where they can create meaningful customer or business value.
Identify and remove product, organizational, and delivery roadblocks while effectively managing risks, dependencies, and competing priorities.
Lead cross-functional product teams and foster an environment of accountability, collaboration, innovation, and continuous learning.

What you'll bring

Bachelor's degree in Technology, Computer Science, Information Systems, Business, Product Management, or a related discipline, or equivalent experience/training.
12+ years of experience in Technology, Product Management, Digital Products, Engineering, or a related field.
Proven experience owning and delivering technology products, platforms, or digital experiences in complex enterprise environments.
Proven ownership of product strategy, product vision, roadmap, prioritization, and delivery with measurable business outcomes.
Strong experience working across business and technology organizations in a cross-functional product environment.
Strong product leadership experience with customer-facing digital products at scale.
Airline, travel, loyalty, hospitality, transportation, or related customer experience domain expertise.
Experience working with or supporting products serving the North American market, with an understanding of customer expectations and operational dynamics.
Experience working across Product, Engineering, Operations, UX, Data, and Analytics organizations.
Exposure to AI-enabled products, data-driven decision-making, experimentation, and innovation initiatives.
Experience working in large, complex, globally distributed organizations.
MANDATORY SKILLS: