Technical Delivery Consultant Product Owner

Equifax·Pune·Onsite

Senior Product ManagerFintech

Experience

5+ years

Employment

Full Time

Work mode

Onsite

Level

Senior Product Manager

Location

Pune

Posted

Yesterday

About the role

We are seeking a high-caliber Technical Solution Delivery Product Owner to join our Operations Delivery Team. In this Client-facing role, you will lead the requirement definition and delivery lifecycle for the Equifax Business Connect platform. Business Connect is a Commercial Risk Management Solution deployed as a configurable Salesforce managed package.

The Product Owner will be responsible for eliciting complex business needs from Clients, authoring the Business

Requirements Specification (BRS), and ensuring the development team has a crystal-clear understanding of the technical path forward. You will act as the final gatekeeper of quality—performing internal QA against all acceptance criteria before guiding the client through User Acceptance Testing (UAT). The ideal candidate has deep subject matter expertise in Commercial Risk Management and the Salesforce platform.

What You Will Do

Author the BRS: Lead discovery sessions with external clients to elicit and document comprehensive Business

What you'll bring

Partner with Client to translate manual credit policies into streamlined, automated decision flows that leverage Equifax data and Salesforce automation.
Technical Grooming: Partner with the Dev Team to review requirements, ensuring every user story is understood, estimated accurately, and free of ambiguity.
Visualize the Solution: Document Technical Solution Architecture Diagrams using tools like LucidChart. This includes mapping data flows between Equifax, Salesforce, 3rd party APIs, and the client’s internal systems.
Manage the Client delivery backlog in Jira and serve as the voice of the customer by submitting Platform level enhancement ideas to Product Engineering.
QA and UAT- Perform testing on all features and configurations ensuring every piece of functionality meets the defined Acceptance Criteria before it is presented to the client and lead the client through the User Acceptance Testing (UAT) phase. This includes creating test plans, managing client feedback, and ensuring all stakeholders sign off on the final solution.
What Experience You Need
Salesforce Mastery: 5+ years of experience in the Salesforce ecosystem. Current Salesforce Certified Administrator is required.
Technical Documentation: Proven track record of authoring Business
Requirements Specifications (BRS), Functional Design Documents (FDD), and detailed User Stories.
Technical Literacy: Ability to understand Salesforce technical components (Flows, Apex, APIs, Data Models) to effectively communicate with developers and probe for hidden requirements.
Proven ability to define Decision Trees and Workflow Logic for automated decisioning.
Technical Visualization: Proven experience creating complex Solution Architecture Diagrams, Data Flow Diagrams, and UML diagrams using LucidChart, Visio, or similar tools.