Technical Product Manager - Gateway

About the role

What you'll do

• Valor PayTech is hiring a Technical Product Manager to own the internal software development lifecycle for our Valor Gateway and Portal — the system of record that powers the entire Credit card processing, Payment Gateway, POS Terminals, SWITCH processing, ECOM Channel, Virtual terminal including ACH capability, and ISVs support. This is a hands-on, in-the-weeds role for someone who thrives at the intersection of product, process, and engineering execution.
• You will report directly to the Senior Technical Product Manager and act as the operational and technical backbone of the Gateway’s roadmap — translating business priorities into clear, complete engineering requirements, managing sprint execution, and ensuring releases are delivered with quality and on schedule. Above all, this role owns the discipline of getting analysis right the first time: before a change reaches engineering, you are accountable for enumerating its full impact across the platform, so that what we build is consistent, complete, and free of the gaps that surface late in production.
• This role does not require coding ability, but candidates with hands-on technical fluency (SQL, scripting, API / data literacy) will be considered a strong asset given the complexity of the systems involved.

What you'll bring

• Four qualities define success in this role:
• A Self-Starter and Owner — You take end-to-end ownership of your platform’s SDLC without waiting to be directed. You drive backlog, analysis, and releases forward, chase down open questions across teams, and treat every gap between intent and delivery as yours to close.
• Technically Fluent — You are comfortable in the details of a complex payments platform — transaction flows, data models, integrations, and configuration — and can hold a credible technical conversation with engineers and QA. You reason about systems, not just features.
• Rigorous and Complete — You do not stop at the happy path. Before a change is committed, you systematically map its full impact surface — every transaction type, user persona, device population, credential form, processing feature, integration rail, and configuration state it could touch — so nothing is silently left behind. Completeness of analysis is the single most important thing this role protects.
• A Strong Executor and Communicator — You run disciplined agile ceremonies, write specifications engineering can build against without guessing, and communicate clearly with a US-based team — turning business and compliance needs into precise, unambiguous requirements.
• What You’ll Own
• SDLC Ownership and Delivery
• End-to-end SDLC management for Valor Gateway and Portal — backlog grooming, sprint planning, release coordination, and go-live sign-off, working closely with engineering leads and QA.
• Project estimation and resource planning, partnering with the Senior Technical Product Manager on scoping, prioritization, and developer-day forecasting.
• Release documentation, including change logs, workflow enhancement specs, and cross-processor integration notes.
• Own phase one of the SDLC — analysis and requirements gathering — as the point where quality is decided. For every change, enumerate the complete impact surface before engineering commits. Facilitate pre-commitment reviews with engineering and QA — a shared walkthrough of scope and impact before build begins.
• Translate business and compliance requirements into detailed technical specifications, user stories, and acceptance criteria that engineering can execute against without ambiguity.

Nice to have

• US Payment Knowledge, credit card processing and working on ISV products
• POS machines development, APP building, API integration
• Web Apps development and payment integration
• Familiarity with payments infrastructure and terminology — processors (such as TSYS, Fiserv), ACH / NACHA, ISO 8583, PCI DSS — gained through hands-on product or technical work. Big plus – but not required.
• Working knowledge of SQL for querying transaction, settlement, or merchant data.
• Scripting ability (e.g., Python) to support data analysis, automation, or reporting tasks.
• Exposure to REST APIs, JSON / XML data structures, or systems integration concepts.
• Prior experience with risk / fraud monitoring tools or chargeback and dispute workflows.