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Manager - Product Application Engineer - L1 Technical Support (East Zone)

Schneider Electric·India·Onsite

Product Manager
Experience

2–6 years

Employment

Full Time

Work mode

Onsite

Level

Product Manager

Location

India

Posted

2 days ago

What you'll do

  • Product Application Engineer
  • L1 Technical Support (East Zone)
  • Location: Kolkata
  • Reporting To: Regional Sales Manager
  • Position Summary
  • The L1 Technical Support Engineer will provide pre-sales and application support for Industrial Automation products including Variable Frequency Drives (VFDs), Soft Starters, PLCs, HMIs, Industrial Communication, and related automation solutions. The role will serve as the first level of technical expertise for channel partners, sales teams, and customers across the South Zone, ensuring timely support, product selection guidance, application development assistance, and effective customer engagement.
  • Pre-Sales Technical Support
  • Provide technical compliance evaluation against customer specifications and tender requirements.
  • Support product selection and sizing for automation solutions.
  • Review customer inquiries, specifications, BOQs, and application requirements.
  • Prepare technical comparisons against competitor offerings.
  • Conduct product demonstrations and proof-of-concept presentations.

What you'll bring

  • Education
  • BE / B.Tech or Diploma in Electrical, Electronics, Instrumentation, Mechatronics, or Industrial Automation.
  • Experience
  • Min 2 to 6 years of experience in Industrial Automation, Drives, Motion Control, PLC, or related fields.
  • Experience supporting OEMs, System Integrators, EPCs, or Industrial End Users preferred.
  • Technical Skills
  • VFDs and Soft Starters
  • PLC Programming
  • HMI/SCADA Systems
  • Industrial Ethernet & Fieldbus Communication
  • Motor Control Applications
  • Industrial Networks

Nice to have

  • Water & Wastewater
  • HVAC
  • Material Handling
  • Process Industries
  • Food & Beverage
  • Metals & Mining
  • Cement
  • General Manufacturing

Skills & keywords

Product ManagerOnsiteGrowthAPIiOSStakeholder Management

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