Product Manager-Retail FX/Remittances

IDFC FIRST Bank·Mumbai·Onsite

Product ManagerFintech

Experience

3–5 years

Employment

Full Time

Work mode

Onsite

Level

Product Manager

Location

Mumbai

Posted

1 week ago

What you'll do

Product Lifecycle Management
Define and execute the product roadmap for retail FX and remittance services.
Drive product enhancements based on market trends, customer insights, and competitive analysis.
Ensure seamless integration of new features and digital capabilities.
Strategic Development & Optimization
Develop strategies to increase engagement, conversion, and transaction volumes.
Identify opportunities for process automation and cost optimization.
Implement initiatives to improve customer experience and reduce turnaround time.
Compliance & Risk Control
Ensure strict adherence to the RBI, FEMA. AML/KYC and other regulatory guidelines.
Conduct periodic compliance reviews and risk assessments.
Implement regulatory changes promptly in coordination with legal, risk and compliance teams.

Education
Graduate in Finance/Commerce/Economics; MBA / PGDM preferred
Strong knowledge of cross-border payment systems, RBI guidelines, FEMA regulations, AML/KYC norms.
Experience
Minimum3-5+ yearsof relevant experience in Retail FX, Remittances, or Product Management within the BFSI sector.
Key Performance Indicators (KPIs):
Business Growth
Transaction volume and revenue growth.
Customer Experience
Customer satisfaction (CSAT) and Net Promoter Score (NPS).
Operational Metrics – Average TAT for remittance transactions & Error rate in transaction processing
Zero regulatory breaches and timely compliance updates.