Product Manager - UPI & BBPS

About the role

What you'll do

• We are looking for a Product Manager to manage and enhance UPI and BBPS (Bharat Connect) journeys, drive product execution, and improve onboarding, transaction success, and customer experience. The role involves close collaboration with engineering, QA, design, analytics, operations, compliance, and banking partners to deliver seamless, reliable, and compliant payment experiences.
• 1. Product Management & Delivery
• Translate business requirements into PRDs, user stories, acceptance criteria, and product specifications.
• Manage product backlogs, JIRA, sprint planning, UAT, releases, and post-release monitoring.
• Collaborate with cross-functional teams to deliver product enhancements and resolve production issues.
• Support roadmap execution, competitor benchmarking, and feature prioritization.
• 2. UPI & BBPS Product Management
• Manage UPI journeys, including onboarding, device binding, SIM verification, bank account linking, UPI ID creation, UPI PIN setup, and payments.
• Drive UPI feature enhancements, including UPI Lite and other applicable capabilities.
• Manage BBPS journeys across bill categories, including biller integration, bill fetch, payment processing, status checks, refunds, reversals, and complaints.
• Coordinate with PSP banks, billers, aggregators, and technology partners to resolve issues and improve transaction performance.
• Support implementation of applicable RBI, NPCI, and Bharat Connect guidelines.