Staff Product Manager, AI Control Plane

About the role

What you'll do

• Fanatics Commerce is building an AI platform to make it easier for teams to build, deploy, and scale AI-powered agents and tools across the organization, and the Staff Product Manager, AI Platform Control Plane owns the common capabilities that make this possible — registration, configuration, deployment, lifecycle management, security, governance, monitoring, and operation at scale. This role sits at the intersection of product, engineering, AI, security, and business needs, working as part of a globally distributed AI platform PM team alongside the AI Platform Adoption PM and the Business Solutions PM to create a continuous feedback loop between customer needs, business solutions, and platform evolution. The Staff Product Manager, AI Platform Control Plane delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights.
• How Will You Drive Impact
• Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes.
• Team & Leadership Impact (Build Championship Teams)
• Cross-Functional Leadership
• Partner with engineering, security, governance, legal and business stakeholders to translate organizational requirements into scalable platform capabilities, creating clarity and alignment without relying on formal authority.
• Operate as a tightly connected system with the AI Platform Adoption PM and Business Solutions PM, ensuring clear ownership and strong collaboration across the platform PM team so that customer needs, solution patterns, and platform evolution continuously.
• Establish the principles, product standards, and architectural guardrails that guide the evolution of the Control Plane in partnership with engineering leadership.
• People Leadership
• Create alignment across a broad range of technical and business stakeholders — product, engineering, security, governance — driving decisions through ambiguity and making difficult trade-offs with confidence and transparency.
• Mentor and model platform product thinking by demonstrating how to turn complex infrastructure capabilities into coherent products that solve real customer problems.
• Fan & Customer Impact (Obsessed with Fans)

What you'll bring

• CAPABILITIES & EXPERIENCE YOU BRING
• Proven experience as a Staff-level or senior product manager owning platform, infrastructure, or developer tooling products, with a track record of defining strategy and delivering roadmaps in ambiguous, rapidly evolving environments.
• Strong technical fluency in AI infrastructure, distributed systems, security, and platform architecture — credible enough to engage deeply with engineering on trade-offs, challenge assumptions, and make sound product decisions without needing to be the architect.
• Demonstrated understanding of AI and agentic systems, including agent runtimes, orchestration, tool calling, model gateways, evaluation frameworks, and observability patterns relevant to production AI platforms.
• Experience defining and building identity, access control, lifecycle management, and governance capabilities for complex technical platforms, with the ability to translate organizational security and compliance requirements into scalable product solutions.
• Systems thinking ability — can design for the broader platform ecosystem (agents, models, tools, data, infrastructure, identity, security, governance, developer experience) rather than optimizing individual components in isolation.
• Strong track record of influencing and aligning engineering, product, security, governance, and business stakeholders without formal authority, driving decisions through ambiguity and complexity.
• Experience using customer and developer feedback, platform usage data, and solution patterns to continuously evolve platform strategy and prioritize a roadmap for maximum leverage and reuse.
• WORK LOCATION
• Hybrid: The