Product Manager- Policy Issuance

Job Purpose

This incumbent acts as a technology partner to the Operations (Central Operations, Branch Operations, Underwriting & Claims) and Actuarial functions to identify, design, procure & implement technology solutions to meet the business needs and overall objectives.

The Various Aspects For This Job Role Involve

Collaborating with function heads to identify opportunities to enhance customer experience and improve efficiency

Helping the users to answer their pain points and uncover unsaid needs

Exploring latest technology solutions & setting up new products in the system

Owning end to end implementation of projects withing the defined timelines

Stakeholder and Vendor management.

Job Context & Major Challenges

Conceptualising, designing & directing business requirements despite inadequate clarity of thought from the stakeholders and delivering to meet the expectation of multiple and diverse stakeholders and delivery timelines with limited resources.

Constantly look out for latest technology trends and be aware of the systems and tools used in the financial services sector

Prioritising projects, addressing various iterations and delivery with limited resources, time, cost and to the expectations of diversified stakeholders.

Downloading the business needs/criticalities to the vendors who lack the required domain expertise to address ABSLI system requirements.

Influencing the vendors to assign higher priority to ABSLI change request over other clients’ request