Vice President, Loan Against Property Product Lead, Consumer Banking Group

DBS Bank·Mumbai·Onsite

DirectorFintech

Experience

10–15 years

Employment

Full Time

Work mode

Onsite

Level

Director

Location

Mumbai

Posted

Yesterday

About the role

Job Purpose :

Product Management ,Governance, Analytics and Client Lifecycle Lead

Key Accountabilities

Performance Analytics & Insights: Lead the analysis of LAP product performance, identifying trends, opportunities, and risks to inform strategic decision-making and drive business growth. This includes designing and executing robust data analytics strategies to track key performance indicators (KPIs) across the LAP product lifecycle, such as portfolio health, acquisition rates, churn, and profitability.

MIS & Business Dashboards: Formalise performance reports, management information systems (MIS), and dynamic business dashboards to provide actionable insights to senior management and product teams.

Tech Journeys & Client Lifecycle Management: Optimize the end-to-end client journey for LAP customers, from acquisition and onboarding to servicing, retention, and off-boarding, ensuring a seamless and superior customer experience through digital transformation and technological enhancements.

Stakeholder Management: Act as the primary liaison for LAP governance, analytics, and tech journey matters with internal and external stakeholders, including Compliance, Operations, Technology (including local tech teams), Risk, Audit, Legal, and Business teams.

Team Leadership & Development: Lead, mentor, and develop a high-performing team, fostering a culture of excellence, collaboration, and continuous improvement.

Product Governance & Compliance: Establish and maintain robust

What you'll bring

CA or MBA qualification from a reputed institution
Core Competencies:
Strategic Thinking & Business Acumen: Ability to understand market trends, identify opportunities, and align product governance, analytics, MIS, and tech journeys with overall business objectives.
Regulatory & Compliance Expertise: Sound knowledge of retail banking products, processes, and a deep understanding of regulatory guidelines pertaining to Loan Against Property in India.
Analytical & Problem-Solving Skills: Exceptional ability to analyze complex data, draw meaningful conclusions, and develop practical solutions.
Stakeholder Management & Communication: Excellent interpersonal and communication skills with the ability to influence, negotiate, and build strong relationships with diverse stakeholders (Compliance, Operations, Tech, Risk, Audit, etc.).
Team Leadership & Development: Proven ability to manage, motivate, and develop a team, fostering a high-performance and collaborative culture.
Process Orientation: Strong understanding of end-to-end business processes and a drive for continuous improvement, particularly in optimizing tech journeys.
Adaptability & Resilience: Ability to thrive in a dynamic, fast-paced environment and manage change effectively.
Technical Competencies :
Basic understanding of Loan Against Property product mechanics, valuation, and operational flows.
In-depth knowledge of regulatory guidelines and compliance requirements specific to Loan Against Property (e.g., RBI norms, LTV ratios, interest rate caps, etc.).